Restaurant Report Card for Sept. 20: Roaches, sewage & slime
Shopping can really work up your appetite, but when you see what health inspectors found at restaurants inside two area malls, you might not be so hungry.
Inside the Galleria at Master Wok, inspectors said they found roaches on a wall above a sink, black drink scum on the nozzles of the drink dispenser and no hot water.
At Cocina Los Jarritos inside Northwest Mall, inspectors noted live roach activity on the walls and ceiling.
It's not the food that has inspectors cluckin' at the Church's Chicken at 11724 Bellaire. It was the smell. Inspectors said they saw sewage overflowing in the kitchen and behind the building. Church's maintenance worker David Deaton said there was a clog in a plumbing line.
"How long were you working like that before the health inspector had to come in and notice it?" KPRC Local 2 consumer investigator Amy Davis asked Deaton.
"Oh, I don't know about that," he replied. "They unstopped it last week and then it got stopped back up either yesterday or the day before."
Deaton said the liquid waste was never in the kitchen. For the record, health inspectors disagree.
At Barnaby's Cafe in Montrose at 604 Fairview, inspectors said they found a pound of bacon at room temperature that was also two days past expiration.
Back on Bellaire at Pho Saigon Vietnamese Noodle House, inspectors said there were heavy rat droppings in the food preparation and storage areas.
Inspectors said there were maggots in the bags of rice at Stephen Food Store in the 14000 block of Hillcroft. Inspectors tossed 12 pounds of it.
In Kingwood, at Chachi's Mexican Restaurant inside Town Center Park, inspectors said they saw black slime on the soda fountain nozzles.
And this is a first for the Restaurant Report Card: The clear and tan slime at the Subway at 3804 Little York was "hanging" in the chute of the ice machine, inspectors said.
If you're hungry and in a hurry, we have two restaurants for you to try this week. Domino's Pizza at 1425 West Gray and the Sonic Drive-In at 330 North Park in Kingwood both earned A's for spotless inspections.
To see a complete list of restaurant violations in the Houston area, visit www.click2houston.com/restaurantinspections.
How To File Restaurant Complaint
We get our information from the city of Houston Health Department, but many of you have complaints about restaurants in other cities and counties.
Refer to the following list to find out which agency to contact depending on the location of the restaurant:
* For all complaints about restaurants located in the city of Houston, call 311 or file the complaint online.
* Harris County Public Health & Environmental Services inspects and permits all retail food establishments in the unincorporated areas of Harris County as well as in the cities of Tomball, Katy, Jacinto City, Galena Park, La Porte, Morgan's Point, South Houston, Seabrook, El Lago, Southside Place, Hunter's Creek, Piney Point, Bunker Hill, Jersey Village, Spring Valley, Deer Park, Humble, Waller, and West University Place. If you believe you have become ill from ingesting food from an establishment in unincorporated Harris County or in a city inspected by Harris County, please file a complaint at http://www.hcphes.org/eph/foodcomplaint.ht or call them at 713-274-6300. If you are concerned about a food establishment's operations such as cleanliness, food handling procedures, etc., please file a complaint at http://www.hcphes.org/eph/complaints.htm.
* To file a complaint about a restaurant in Montgomery County, call the Montgomery County Health Department at 936-539-7839.
* To file a complaint about a restaurant Galveston County, call the Galveston County Health Department at 409-938-2300. Use this link to speed the process and file your complaint electronically, or send an email to email@example.com.
* To file a complaint about a restaurant in Brazoria County, contact the Brazoria County Health Department.
* To file a complaint about a restaurant Fort Bend County, contact the Fort Bend County Health Department.
If you have a news tip or question for KPRC Local 2 Investigates, drop them an e-mail or call their tipline at (713) 223-TIPS (8477).
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