Restaurant Report Card for Jan. 31: Roaches, rodent droppings
Steak, seafood, sandwiches and dessert -- this week's Restaurant Report Card has a little something for every palate.
And, of course, we're going to tell you about the stuff that's not so palatable.
Texas Land & Cattle is known for its steak, and that's the way the general manager of the restaurant on the Katy Freeway near the North Dairy Ashford wants to keep it.
"It's your restaurant, so you're familiar with the health report … with what happened?" consumer expert Amy Davis said to the GM.
"I'm not going to make a comment," he replied. "I don't need a scene. I'm not going to make a comment."
"We don't want to make a scene either, but we want to give you an opportunity to comment about the violation," said Davis.
He didn't want to comment on the live roach inspectors said they found crawling on some dirty dishes at the dish machine.
At Baytown Seafood in the 9200 block of South Main, inspectors said there were three live roaches in the food prep area.
Old rodent droppings were found on the floor of the kitchen of the Park 10 Grill in the 1000 block of Highway 6 North, inspectors said.
The findings weren't so "great" at Great American Cookies at Willowbrook Mall. Inspectors said there were mouse droppings inside a cabinet under the slush machine.
Inspectors said there were no violations at Dowling Street Bar on Dowling Street and Subway at 6363 San Felipe. Both restaurants earn A's in this week's Restaurant Report Card.
To see a complete list of restaurant violations in the Houston area, click here.
How To File Restaurant Complaint
We get our information from the City of Houston Health Department, but many of you have complaints about restaurants in other cities and counties.
Refer to the following list to find out which agency to contact depending on the location of the restaurant:
* For all complaints about restaurants located in the city of Houston, call 311 or file the complaint online.
* Harris County Public Health & Environmental Services inspects and permits all retail food establishments in the unincorporated areas of Harris County as well as in the cities of Tomball, Katy, Jacinto City, Galena Park, La Porte, Morgan's Point, South Houston, Seabrook, El Lago, Southside Place, Hunter's Creek, Piney Point, Bunker Hill, Jersey Village, Spring Valley, Deer Park, Humble, Waller, and West University Place. If you believe you have become ill from ingesting food from an establishment in unincorporated Harris County or in a city inspected by Harris County, please file a complaint at http://www.hcphes.org/eph/foodcomplaint.ht or call them at 713-274-6300. If you are concerned about a food establishment's operations such as cleanliness, food handling procedures, etc., please file a complaint at http://www.hcphes.org/eph/complaints.htm.
* To file a complaint about a restaurant in Montgomery County, call the Montgomery County Health Department at 936-539-7839.
* To file a complaint about a restaurant Galveston County, call the Galveston County Health Department at 409-938-2300. Use this link to speed the process and file your complaint electronically, or send an email to firstname.lastname@example.org.
* To file a complaint about a restaurant in Brazoria County, contact the Brazoria County Health Department.
* To file a complaint about a restaurant Fort Bend County, contact the Fort Bend County Health Department.
If you have a news tip or question for KPRC Local 2 Investigates, drop them an e-mail or call their tipline at (713) 223-TIPS (8477).
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