Restaurant Report Card for Feb. 7: Roaches & rodents
One location of a popular Cajun restaurant got two unexpected guests at the same time.
When the health inspector walked into Boudreaux's Cajun Kitchen on the Tomball Parkway near Gessner, he said he saw a roach crawling across the top of a food prep table. He also asked employees to eliminate the presence of fly activity in the kitchen.
Monica Levitz with Boudreaux's emailed us this statement:
"Boudreaux's has eliminated the pest problem through more frequent pest control visits and a more thorough inspection system of all incoming boxes and packages."
At Wok D'lite at 7810 Bellfort, inspectors said they found a live roach inside a container of vegetables and another one in the dry storage area.
At China Max inside Willowbrook Mall, inspectors said there was a roach on a cabinet door behind the counter.
Inspectors said there were more roaches and gnats at Chacho's on the South Loop near South Main.
Inside West Oaks Mall at McDonald's, inspectors said they found rodent droppings behind the cabinets in a storage area.
The Coronita Grill Buffet at 12270 Westheimer is closed, but when an inspector stopped in to meet with the new owner planning to open a new restaurant, he said the kitchen reeked of rodents and there were rat droppings on the floor and equipment. The owner will have to get rid of the rats before he can start serving food.
We're serving up A's this week to the Jamba Juice on West Gray at Shepherd and La Fresca Pizza at 26 Braeswood Square. Congratulations to both restaurants on their most recent spotless inspections.
To see a complete list of restaurant violations in the Houston area, click here.
How To File Restaurant Complaint
We get our information from the City of Houston Health Department, but many of you have complaints about restaurants in other cities and counties.
Refer to the following list to find out which agency to contact depending on the location of the restaurant:
* For all complaints about restaurants located in the city of Houston, call 311 or file the complaint online.
* Harris County Public Health & Environmental Services inspects and permits all retail food establishments in the unincorporated areas of Harris County as well as in the cities of Tomball, Katy, Jacinto City, Galena Park, La Porte, Morgan's Point, South Houston, Seabrook, El Lago, Southside Place, Hunter's Creek, Piney Point, Bunker Hill, Jersey Village, Spring Valley, Deer Park, Humble, Waller, and West University Place. If you believe you have become ill from ingesting food from an establishment in unincorporated Harris County or in a city inspected by Harris County, please file a complaint at http://www.hcphes.org/eph/foodcomplaint.ht or call them at 713-274-6300. If you are concerned about a food establishment's operations such as cleanliness, food handling procedures, etc., please file a complaint at http://www.hcphes.org/eph/complaints.htm.
* To file a complaint about a restaurant in Montgomery County, call the Montgomery County Health Department at 936-539-7839.
* To file a complaint about a restaurant Galveston County, call the Galveston County Health Department at 409-938-2300. Use this link to speed the process and file your complaint electronically, or send an email to email@example.com.
* To file a complaint about a restaurant in Brazoria County, contact the Brazoria County Health Department.
* To file a complaint about a restaurant Fort Bend County, contact the Fort Bend County Health Department.
If you have a news tip or question for KPRC Local 2 Investigates, drop them an e-mail or call their tipline at (713) 223-TIPS (8477).
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