Restaurant Report Card for Feb. 16: Roaches
Finding out what health inspectors found at two tempting shopping mall eateries may help you trim your waistline, and double-dipping customers earned a local bakery a violation.
Restaurants on wheels keep health inspectors on the go, but this week two taco trucks had more than just inspectors scurrying.
At Pollo Monterrey, parked at 16282 Imperial Valley, inspectors said they saw dead and live cockroaches in the unit.
At 10602 Bauman, Taqueria Mi Jalisco contained "cockroaches of more than one generation."
It may also be a family affair at Pho Chin at 9457 Kempwood because inspectors said they saw "dozens of roaches on the countertop under aluminum foil in the kitchen." They observed small roaches at Jenny's Chinese To Go at 2939 Walnut Bend.
The next time you're at the mall and the smell of that Cinnabon makes you crave a carb-loaded, frosting-laden pastry or a gourmet chocolate bonbon, you might remember this: At the Cinnabon and Godiva Chocolatier, both in Willowbrook Mall, inspectors found rodent droppings.
At Kraftsmen Baking at 611 West 22nd Street, inspectors asked employees to get rid of the gnats. They also observed a customer double-dipping bread samples into the oil and spice mixtures on the counter.
Don't miss next week's Restaurant Report Card. We've got cellphone video taken by a customer inside a local restaurant. See what he caught on camera and what health inspectors did after he reported it.
To see a complete list of restaurant violations in the Houston area, visit www.click2houston.com/restaurantinspections.
How To File Restaurant Complaint
We get our information from the city of Houston Health Department, but many of you have complaints about restaurants in other cities and counties.
Refer to the following list to find out which agency to contact depending on the location of the restaurant:
* For all complaints about restaurants located in the city of Houston, call 311 or file the complaint online.
* Harris County Public Health & Environmental Services inspects and permits all retail food establishments in the unincorporated areas of Harris County as well as in the cities of Tomball, Katy, Jacinto City, Galena Park, La Porte, Morgan's Point, South Houston, Seabrook, El Lago, Southside Place, Hunter's Creek, Piney Point, Bunker Hill, Jersey Village, Spring Valley, Deer Park, Humble, Waller, and West University Place. If you believe you have become ill from ingesting food from an establishment in unincorporated Harris County or in a city inspected by Harris County, please file a complaint at http://www.hcphes.org/eph/foodcomplaint.ht or call them at 713-274-6300. If you are concerned about a food establishment's operations such as cleanliness, food handling procedures, etc., please file a complaint at http://www.hcphes.org/eph/complaints.htm.
* To file a complaint about a restaurant in Montgomery County, call the Montgomery County Health Department at 936-539-7839.
* To file a complaint about a restaurant Galveston County, call the Galveston County Health Department at 409-938-2300. Use this link to speed the process and file your complaint electronically, or send an email to firstname.lastname@example.org.
* To file a complaint about a restaurant in Brazoria County, contact the Brazoria County Health Department.
* To file a complaint about a restaurant Fort Bend County, contact the Fort Bend County Health Department.
If you have a news tip or question for KPRC Local 2 Investigates, drop them an e-mail or call their tipline at (713) 223-TIPS (8477).
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