Restaurant Report Card for Aug. 9: Roaches & slime
Health inspectors found roaches, gnats and slime at eateries in this week's edition of the Restaurant Report Card.
Inspectors stopped by Kim Hai on the Gulf Freeway near Fuqua two days in a row and they said the business still needs to get the roaches under control. The city of Houston Health Department report shows they found roach infestations in the kitchen, storage area, dishwashing area, inside walls, in cracks under the tables, on walls and on doors. On their return visit the next day, the inspector wrote that roach activity was "extremely minimized."
When Local 2 consumer investigator Amy Davis dropped in, the manager on duty said he was too busy to show her around. He blamed the infestation on construction in a neighboring suite, and he said Kim Hai has been exterminated three times in the past 10 days.
Inspectors noted a few roaches in the storage area of Russo's New York Pizzeria at 5727 Westheimer.
Inspectors said there were gnats landing on the cinnamon rolls and bear claws at Shipley Donuts at 6411 Martin Luther King Drive.
At Polovina Italian Cafe at 4500 Washington Avenue, inspectors deemed pasta, sausage, eggplant, chopped tomatoes and beef not safe for human consumption because they were too warm. Inspectors also told employees to wash the produce and vegetables before chopping and cooking them.
At the Waffle House at 7106 Will Clayton Parkway, it was a gallon of milk that was off temperature. Inspectors said it was a warm 61 degrees. That is 20 degrees higher than required by the health code.
At McCormick & Schmick's at 791 Town & Country, you can get a $40 steak and slime in your ice. Inspectors found it inside the soda gun holder, the ice machine and pink mold residue inside the refrigerator.
Slime is a problem, too, at Jason's Deli at South Shepherd and Westheimer. Inspectors said the saw pink slimy residue in the ice dispensers and soda fountain machines.
We've got two places to grab a clean bite to eat this week. Taco Bell at 24300 Eastex Freeway and Panda Express at 7420 South Sam Houston Parkway both aced their inspections, earning them A's in this week's Restaurant Report Card.
To see a complete list of restaurant violations in the Houston area, visit www.click2houston.com/restaurantinspections.
How To File Restaurant Complaint
We get our information from the city of Houston Health Department, but many of you have complaints about restaurants in other cities and counties.
Refer to the following list to find out which agency to contact depending on the location of the restaurant:
* For all complaints about restaurants located in the city of Houston, call 311 or file the complaint online.
* Harris County Public Health & Environmental Services inspects and permits all retail food establishments in the unincorporated areas of Harris County as well as in the cities of Tomball, Katy, Jacinto City, Galena Park, La Porte, Morgan's Point, South Houston, Seabrook, El Lago, Southside Place, Hunter's Creek, Piney Point, Bunker Hill, Jersey Village, Spring Valley, Deer Park, Humble, Waller, and West University Place. If you believe you have become ill from ingesting food from an establishment in unincorporated Harris County or in a city inspected by Harris County, please file a complaint at http://www.hcphes.org/eph/foodcomplaint.ht or call them at 713-274-6300. If you are concerned about a food establishment's operations such as cleanliness, food handling procedures, etc., please file a complaint at http://www.hcphes.org/eph/complaints.htm.
* To file a complaint about a restaurant in Montgomery County, call the Montgomery County Health Department at 936-539-7839.
* To file a complaint about a restaurant Galveston County, call the Galveston County Health Department at 409-938-2300. Use this link to speed the process and file your complaint electronically, or send an email to firstname.lastname@example.org.
* To file a complaint about a restaurant in Brazoria County, contact the Brazoria County Health Department.
* To file a complaint about a restaurant Fort Bend County, contact the Fort Bend County Health Department.
If you have a news tip or question for KPRC Local 2 Investigates, drop them an e-mail or call their tipline at (713) 223-TIPS (8477).
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