Read Blog

Read Blog
July 4 Road Closures

°

Homepage / Houston News
Text Size

AG Takes Action Against Weight Loss, Skin Care Company

POSTED: Friday, September 5, 2008

A Houston weight loss and skin care company has been ordered to stop making unauthorized bank account withdrawals from customers who tried to cancel their orders or who didn't want their products in the first place, KPRC Local 2 reported.

Texas Attorney General Greg Abbott filed an enforcement action against Momentum Direct LLC and its owners, Robert and Christopher Jones, on Friday.

Abbott said more than 600 complaints against the company have been filed with the Better Business Bureau and more than 40 have been filed with his office.

The complaints cited false advertising, deceptive business practices and broken promises, Abbott said.

The company does business under various names and throughout several warehouses:

  • Momentum Health & Nutrition
  • Momentum Worldwide
  • Nutrition Tech
  • Nutrition Express
  • Momentum Direct
  • Momentum Fax on Demand
  • 20Minutefacelift.com
  • 2DaySlimdown.com
  • Momentumdirect.net
  • Momentumworldwide.com

The company promised customers that its products would make them lose 6 to 12 pounds in two days. It also promised customers that the first bottle was free, that there was a free trial program and easy order cancellation, Abbott said.

Many of the complaints focused on the company's refusal to honor cancellation requests, Abbott said.

Abbott said the state's investigation found that Momentum Direct ignored the requests, charged customers for products that were never shipped and debited bank account for products that were never ordered.

Some customers incurred bank charged for insufficient funds because of the company's unauthorized charges, Abbott said.

Customers complained that they were unable to reach the company by telephone, e-mail or mail.

Abbott wants full restitution for the customers. He is seeking civil penalties of up to $20,000 per violation of the Texas Deceptive Trade Practices Act and $250,000 for any conduct that was calculated to deprive money or property from consumers age 65 or older.

Sponsored Links

Links We Like
Sponsored Content
Learn the top five signs of common mental health conditions, including depression, anxiety, obsessive compulsive disorder, and bipolar disorder. More

To get the most out of your remodel, check out these 10 home updates that have the biggest payoffs when it comes time to sell your home. More

Find out what a sputtering economy and an increasingly difficult to crack job market means to you. More

Curious about what homes near you are in foreclosure? Want to be notified when a home enters foreclosure? Get all of that and more here. More

Most Popular

  • StoriesClick to Expand

  • VideosClick to Expand

    • Gas Tanker Rip-Offs Caught On Tape

      July 3, 2009: A gasoline tanker scam is broken up with three arrests after undercover Houston police officers tail a semi with video cameras. Stephen Dean reports.

    • Teen Found Dead In Closet

      July 3, 2009: A father finds his daughter dead inside a closet in their northwest Harris County home. Ryan Korsgard reports.

    • 16-Year-Old Arrested After Chase

      July 3, 2009: Two police cars crash during an 18-mile chase that results in a teenager's arrest. Mariza Reyes reports.

    • Man Charged In Funeral Home Shooting

      Richard Earl ToussiantJuly 3, 2009: A man is wanted after he allegedly fatally shot a man at a visitation for a deceased child. Mary Benton reports.

    • Light Show Displays Patriotism

      July 3, 2009: A Baytown man is putting on a patriotic show at his home to spread some cheer. Ryan Korsgard reports.

  • SlideshowsClick to Expand

    • Faces Of Michael Jackson

      Michael JacksonWhatever the reason, Michael Jackson's face underwent changes from the time he first hit the music scene in 1969 until his death.

    • Musicians Who Died Before Their Time

      Michael Jackson is one of many musicians who died before their time. Take a look at some of the other rockers who suffered premature deaths.